Returns & Exchanges
At Montu UK, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all unworn items in their original packaging. We strive to make the exchange and refund process as seamless as our style for every customer.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Affix Shipping Label
Download and print your pre-paid return label from the portal, then securely attach it to the outside of your parcel.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your receipt; your refund will be processed once our warehouse verifies the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing